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Imaginary Cloud business service project for Elephants Don’t Forget
BUSINESS SERVICE

Elephants Don’t Forget

Elephants Don’t Forget provides a business platform that augments how each employee learns, retains and evidences in-role knowledge, all powered by Artificial Intelligence.
Imaginary Cloud business service project for Elephants Don’t ForgetImaginary Cloud business service project for Elephants Don’t ForgetImaginary Cloud business service project for Elephants Don’t Forget

THE CHALLENGE

Elephants Don’t Forget wanted to improve its business platform user experience (UX) since this is their key touchpoint with their customers. The main goal was to bring the look & feel of the platform to more modern standards and expectation. It was also crucial that the team was able to align the user goals with the user journey and the brand’s look & feel.

OUR SOLUTION

Imaginary Cloud implemented its proprietary Product Design Process. The team followed a 4-step process to ensure a truly user-centered experience that worked seamlessly: Research, Ideation, Execution, Technical Assessment.

TECHNICAL ASSESSMENT

Since Elephants Don’t Forget  was already using React and amCharts, they were both requirements. Redux was also used as there was existing knowledge on the framework. For user interface (UI) consistency across the project we used MUI, which enabled flexibility to achieve the final designs.

Go back to Imaginary Cloud's work page.
BUSINESS SERVICE

Elephants Don’t Forget

Elephants Don’t Forget provides a business platform that augments how each employee learns, retains and evidences in-role knowledge, all powered by Artificial Intelligence.

THE CHALLENGE

Elephants Don’t Forget wanted to improve its business platform user experience (UX) since this is their key touchpoint with their customers. The main goal was to bring the look & feel of the platform to more modern standards and expectation. It was also crucial that the team was able to align the user goals with the user journey and the brand’s look & feel.

OUR SOLUTION

Imaginary Cloud implemented its proprietary Product Design Process. The team followed a 4-step process to ensure a truly user-centered experience that worked seamlessly: Research, Ideation, Execution, Technical Assessment.

TECHNICAL ASSESSMENT

Since Elephants Don’t Forget  was already using React and amCharts, they were both requirements. Redux was also used as there was existing knowledge on the framework. For user interface (UI) consistency across the project we used MUI, which enabled flexibility to achieve the final designs.

KEY RESULTS

This project delivered an in-depth understanding of the customer persona and their interaction with the service. The user-centered design ensured faster and better decision making. The project was praised by the costumer.