Allowing creators total control and autonomy over their work
About this project
Frontfiles reached out to Imaginary Cloud to create a feature packed interface that wouldn’t get lost in the irreverent style of the platform.
Result: The seamless, professional and consolidated look of Forntfiles is attracting more and more creators to use the platform.
our INVOLVEMENT
Design
technologies
Figma
Frontfiles aims to be the global platform for independent journalism. They created from
bottom up a new powerful management and monetary tool to keep their journalistic work independent and autonomous.
It’s an open, collaborative network platform of media activists, freelance journalists and witness citizens. It uses advanced technologies that make any intermediary to the distribution of editorial images unnecessary. Their automation allows photographers to have free access to all the tools on the platform and allows them to charge a minimum commission on the sale and purchase of files.
The platform has the lowest fees on the market, by far! Photographers receive 83% of the sales price of each image or story. The company applies the remaining 17% on system maintenance, creation of new tools, staff compensation, external resources and investment in community growth.
Frontfiles partnered with Imaginary Cloud to create a feature packed interface that wouldn’t get lost in the irreverent style of the platform.
Frontfiles presented us with great inspiring branding guidelines that were both solid and rich in what came to different UI creative directions. A mix of both mood boards ended up being the one adopted by the client, as a result of a very smooth communication process where all the inputs were valuable and concise.
Our main goal was to design a cool platform that is:
Rebellious: as an independent journalism platform, Frontfiles provides a collaborative network of media activists, witness citizens, and freelance journalists. Hence, being a groundbreaking platform that challenges conventions.
Authentic: Frontfiles has a unique and authentic concept that seeks to keep journalistic work autonomous and independent.
during the project
As it is common in our Product Design Process regardless of the existence of Branding Guidelines, we go through a creative step that helps us getting in sync with the client regarding the interface extrapolation of the brand’s motive. It consisted of 4 stages.
four stages
Research
Ideation
Execution
Technical Assessment
two stages
Migration
Development
four stages
Requirements
Back-end integration
Website development
Advanced filtering and search
four stages
Research
Ideation
Execution
during the project
As it is common in our Product Design Process regardless of the existence of Branding Guidelines, we go through a creative step that helps us getting in sync with the client regarding the interface extrapolation of the brand’s motive. It consisted of 4 stages.
We identify the main aspects of the business model and user needs.
First, we gather evidence that will support the decisions taken henceforth, ensuring that no decision is made based on vague assumptions.
This stage consists of 3 steps: a briefing with the project's vision and goals and business requirements; user research to guarantee product usefulness and effectiveness from the user's perspective; and a design benchmark to analyze the landscape of similar and complementary products, design patterns and technologies used in the industry.
The Research stage allows us to leverage the knowledge and skills of existing players and ensure features and design differentiation in the market, and ensure costumer fit.
We formulate an approach to the product based on the user's needs and the business model.
This is the core of the creative process and it is where the concept of the product is formulated based on the user's needs and the business model (both identified in the Research phase). Here, the UX designer, the product designer, and the product owner work closely together.
This stage consists of 4 steps: mapping out the user journey, by describing each user's action, with various user scenarios; a decision matrix that helps prioritize the users' and product's goals while considering the product life cycle's current stage; drawing the wireframes, i.e., the pages’ structure and navigation flow to ensure interface usability and reduce design time; and finally, a mood board to ensure that the product's look and feel conveys the desired user experience and is aligned with the user profile and market strategy.
We bring the concept to life and put it into practice.
In this stage, the product designer focuses on creating a physical representation of the concept that has been defined up to this point.
It consists of 3 steps: a style guide, where we define a graphic interface’s style, considering colour palette, fonts, image style, input fields, buttons, and so on, to ensure consistency throughout the application; a graphic user interface design (GUI) which are the end-looking screens by applying the style guide to the wireframes; and a click-through prototype to facilitate the feedback from stakeholders or potential users and investors.
We guarantee that all requirements and ideas generated are realistic to implement.
In this stage, all the work previously done should be achievable considering the available time and budget previously settled.
It consists of 2 steps: a high-level architecture where we detail how the product will be built, identifying baselines for the needed technologies and skills to make it; and a project plan to define the major milestones and provides a general understanding of the project's structure, phases, intersections and interdependencies.
Imaginary Cloud started by migrating the existing database from Wordpress to PostgreSQL. A daunting task because of the thousands of items and large size of assets that are normal in a CG marketplace.
After the migration was completed, the team focused on migrating its infrastructure. The site was hosted on Heroku, which had relevant constraints on the ability to scale. Imaginary Cloud was able to migrate it to AWS, completing the first stage in just 2 months.
After the successful delivery of Stage 1, the client continued to work with Imaginary Cloud on a continuous development basis, adding more features to its product to fuel its growth. The team worked on many different elements, from payment integrations to sales campaign tools to facilitate marketplace promotional campaigns. Imaginary Cloud also helped Flipped Normals improve its Google positioning by implementing an SEO audit, which tweaked the site’s performance and content relevancy.
The project started off with a team meeting to list all the client requirements. This thorough investigation allows for an easier, quicker, and more cost-efficient delivery. This meeting was led by our Project Manager, which supports the team all through the project, and our Developer, ensuring all technical details are discussed.
Eurofound provided a solid brief that captured the existing infrastructure, their vision for the website, and the technical constraints and requirements. It was a challenging task that needed to be completed in 6 weeks.
Our developer started the development process by creating the back-end integration that would allow the new website to fetch content from the existing database. Using a Django framework, we were able to create an efficient and quick application that retrieved data, generated listings of results and allowed for more advanced options.
Imaginary Cloud and Eurofound met on a weekly basis to ensure everything was being developed as required by the client.
With the main software completed, the next stage was to develop the website to access such tool. For this, our developer followed Eurofound’s style guide to ensure coherence across the client’s digital presence.
Although no designer was allocated to this project, our developer followed UX/UI best practices, since he was able to touch base with several of the designers at Imaginary Cloud.
In order to improve the content navigation, Eurofound wanted to include an advanced filtering and search capability in their database. Having fully mapped the database content in the new software, our developer was able to create a set of category filters that allowed users to select the content of a given topic, and implemented a search element to the page, allowing the user to freely search any document.
Our UX designers will target the users profiles and identify their needs when using your product, considering its usefulness and effectiveness from their point of view. Research on design patterns and the industry's most used technologies allows leveraging and understand existing players' knowledge and practice. Plus, it ensures your product/design is specific and different.
We will conduct a UX review to set the product requirements considering the established usability heuristics in the field to deliver a consistent and fluid user experience. All information regarding insights and analytics will be summarised in a visual and compelling audit report that showcases the UX Audit's main findings, quick wins, and recommendations regarding your product's potential improvements.
Together, we will baseline the style guide to ensure that your product's different visual interface elements' are consistent and coherent. Running a UX Audit allows us to solve the main encountered problems with the execution of end-looking screens. Plus, all recommendations that resulted from quick wins acknowledgement will be designed for implementation.
TECHNOLOGIES used
All new wireframes were designed on Figma, a tool that allows designers, developers, and any other collaborators to view, modify, create, and copy elements, properties, and code from the designs seamlessly.
We followed the Dedicated Team working model, which included our product-oriented UX/UI Designers and Frontend Developers. This way, we were able to provide Frontfiles with a design and project management team fit to their needs, able to work independently, and fully integrated with their own team and processes.
UX/UI Designers: Responsible for the design, architecture and implementation of all the experiences a user has when interacting with the platform.
Project Manager: Define project requirements and outline the scope of a future web app. After that, they provide a high-level project plan, and give the client rough time estimates.
This project delivered an in-depth understanding of the customer persona and their interaction with the service.
consolidated look & feel capable of attracting more and new creators.
photographers commission of the sales price of each image or story.
remaining value is invested in system maintenance, new tools, compensation, resources and community growth.
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